Insurance and Fees

Currently accepting new clients! Contact us today.

Our scheduling team can verify your benefits – use the chat at the bottom right or contact us to learn more. 

What insurance does Deep Eddy Therapy take?

We are contracted with most major insurances, and our providers are on different insurance panels based on their areas of service, credentialing and licensure status, and other factors. Chances are, if you are in Texas and are looking for a mental health professional that accepts insurance, you’ve come to the right place. We are glad to be able to give access to therapy and testing for people who want to use their insurance, especially in a state that lacks adequate access to care.

Our providers are able to see clients who are covered by insurance and/or who would prefer to pay out of pocket. Payment for services can be made by cash, check, Visa, Mastercard, or HSA/FSA cards. We can keep a card on file so that you don’t need to provide payment information each session.

Our therapists and psychologists are in-network with the following insurance plans:

• Blue Cross Blue Shield

• Employers Health Network

• Ascension Seton SmartHealth Plan

• Cigna/Evernorth
  

• Aetna

• Medicare

• Humana 

• Sana Benefits

• UnitedHealthcare/Optum 

Additionally, Deep Eddy is proudly partnered with the Travis County Medical Society (TCMS) and Honest Mary’s, and we are open to partnering with other businesses and organizations to help their employees access high quality mental health care.

What if my insurance doesn’t cover therapy?

We would be happy to discuss our private pay options to try to find an alternative that could work within your budget. Call our New Patient Team at (512) 956-6463.

What are the service rates for Deep Eddy Psychotherapy?

Deep Eddy Psychotherapy is known for employing outstanding clinicians, utilizing cutting-edge evidence-based treatment, and prioritizing the quality of care for each person we serve.

Our clinician rates are based on credentials (e.g., Master’s versus Doctoral) and years of experience. Please feel free to contact us for more information about our rates and any other services which may not be listed on this page.

Why would I want to pay out of pocket?

Paying out of pocket can mean a greater personal investment in your therapy, which can lead to getting more out of it. For some, this investment may not be feasible – in which case, we can help you find alternatives.

However, there are also some advantages to consider if you do not go through insurance.

For example, paying out of pocket means that your therapy experience is more private – none of your records, diagnostic information, or authorization for services must go through insurance. Additionally, some of Deep Eddy Psychotherapy’s therapists are not paneled on insurance. You may feel particularly connected with one of our therapists who is unable to take insurance, in which case paying out of pocket will allow you to work with someone who feels like a strong fit for you.

Questions? Ready to get started?

We would love to hear from you. Click the button below to set up an appointment with one of our specialists to learn more or to schedule your first session.

YOUR RIGHTS AND PROTECTIONS AGAINST SURPRISE MEDICAL BILLS

(OMB Control Number: 0938-1401)

When you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing.

What is “balance billing” (sometimes called “surprise billing”)?

When you see a doctor or other health care provider, you may owe certain out-of-pocket costs, such as a copayment, coinsurance, and/or a deductible. You may have other costs or have to pay the entire bill if you see a provider or visit a health care facility that isn’t in your health plan’s network.

“Out-of-network” describes providers and facilities that haven’t signed a contract with your health plan. Out-of-network providers may be permitted to bill you for the difference between what your plan agreed to pay and the full amount charged for a service. This is called “balance billing.” This amount is likely more than in-network costs for the same service and might not count toward your annual out-of-pocket limit.

“Surprise billing” is an unexpected balance bill. This can happen when you can’t control who is involved in your care – like when you have an emergency or when you schedule a visit at an in-network facility but are unexpectedly treated by an out-of-network provider.

You are protected from balance billing for:

Emergency services

If you have an emergency medical condition and get emergency services from an out-of-network provider or facility, the most the provider or facility may bill you is your plan’s in-network cost-sharing amount (such as copayments and coinsurance). You can’t be balance billed for these emergency services. This includes services you may get after you’re in stable  condition, unless you give written consent and give up your protections not to be balanced billed for these post-stabilization services.

Certain services at an in-network hospital or ambulatory surgical center

When you get services from an in-network hospital or ambulatory surgical center, certain providers there may be out-of-network. In these cases, the most those providers may bill you is your plan’s in-network cost-sharing amount. This applies to emergency medicine, anesthesia, pathology, radiology, laboratory, neonatology, assistant surgeon, hospitalist, or intensivist services. These providers can’t balance bill you and may not ask you to give up your protections  not to be balance billed.

If you get other services at these in-network facilities, out-of-network providers can’t balance  bill you unless you give written consent and give up your protections.

You’re never required to give up your protection from balance billing. You also aren’t required to get care out-of-network. You can choose a provider or facility in your plan’s network.

When balance billing isn’t allowed, you also have the following protections:

• You are only responsible for paying your share of the cost (like the copayments, coinsurance, and deductibles that you would pay if the provider or facility was in-network). Your health plan will pay out-of-network providers and facilities
• Your health plan generally must:
• Cover emergency services without requiring you to get approval for services in advance (prior authorization).
• Cover emergency services by out-of-network
• Base what you owe the provider or facility (cost-sharing) on what it would pay an in-network provider or facility and show that amount in your explanation of
• Count any amount you pay for emergency services or out-of-network services toward your deductible and out-of-pocket

If you believe you’ve been wrongly billed, you may contact us and or the Texas State Behavioral Health Executive Council (https://www.bhec.texas.gov/).

Visit https://www.cms.gov/files/document/model-disclosure-notice-patient-protections-against-surprise-billing-providers-facilities-health.pdf for more information about your rights under Federal law.