Contact

To schedule an appointment, please contact us by calling or texting us at 512-956-6463,
or use the form below.  Forms can be faxed to us at 512-992-0365.

Same-day appointments are not available.  If you need urgent care, please contact the Mobile Crisis Team at 512-472-HELP (4357) or dial 911. 

Who You’ll Reach

Amy Melsa — Practice Manager

Tori – Chase – Julia – Myka – Lauren – Amber – Jessica – Kelly – Gracie

Our Scheduling Team

Our Schedulers handle all our scheduling of initial appointments. They are extremely familiar with all of our clinicians–their specialties, qualities, availability, insurances they take, and schedules. They will help you navigate who might be the best fit for you given what you are wanting to accomplish. They will be glad to receive a call or text from you to discuss options, and are warm and lovely people ready to get you set up with whatever you are looking for.  You can reach them at 512-956-6463. If for some reason you do not hear back from them within 24 hours of reaching out, please call our billing number to let them know.  Once you have a clinician, scheduling and appointment changes will be handled directly with your therapist.

Denise and Drew oversee Deep Eddy’s billing and would be more than happy to answer any questions you may have about our billing system. Their attention to detail and client data security helps Deep Eddy’s billing runs smoothly and safely. Questions for Denise and Drew can be directed to 512-469-0889.

Rachel Villareal (she/her) is our Chief Operations Officer, Dr. Kyler Shumway (he/him) is our Chief Executive Officer, and Amy Melsa (she/her) is our Practice Manager.  Together, Kyler, Amy, and Rachel help ensure that your experience at Deep Eddy is smooth, positive, and transformational.  If you have questions, comments, or concerns about our practice, please contact us at [email protected] – we would love to hear from you.  

Rosedale, Bryker Woods Office

1500 W. 38th St.,Ste 44
Austin, TX 78731

When we set up your first appointment, we will specify your therapist’s location. If you have a location preference, please make sure to let us know as well!

Our Downtown Austin, Tarrytown, Clarkesville Office is located two blocks west of the Mopac and Lake Austin Blvd intersection on Deep Eddy Ave. Taking Lake Austin Blvd. from Mopac, just beyond Magnolia Cafe and Thundercloud Subs is a Chevron Station on the right. Our office is a two-story brick building directly behind the Chevron. [map]

Our Westlake Office is located off the Rollingwood and West Lake Hills exit (2244) off Mopac. Take the exit and continue down Bee Cave Rd. past the Finish Line car wash, until you see an office building on your right called The Palisades. When facing the Palisades building from the parking lot, Suite D-310 is in the uppermost right hand corner of the entire building.

Our Rosedale, Bryker Woods Office is located at 38th and Jefferson, a couple of minutes from the 35th St. exit on Mopac, within walking distance of Kerbey Lane Cafe. There are two parking lots on both sides of the building. Generally there is more parking available on the left side of the building (facing it from the street). We also have reserved parking on the parking level below with some spots reserved for our clients. Our office on is on the 4th level in suite #44. Turn left out of the elevator and our offices will be down the hallway on your left.

For your first appointment, please arrive 10 minutes early to fill out the intake paperwork. The forms will be on a clipboard in the waiting area.